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Health Advisory on Coronavirus & New Booking Conditions

Dear Guests,

To further assist the decisions regarding your upcoming cruise vacation during the evolving worldwide COVID-19 situation, we have updated our cancellation policy. The revised policy replaces the cancellation policy communicated by us on March 6, 2020.
This means that the previously published policy, which gave guests an Onboard Credit (OBC) if they did not cancel their bookings on cruises or cruisetours for departures between March 9, 2020 and May 31, 2020, is no longer valid.

The details of the updated cancellation policy vary by departure date and apply to cruises and cruisetours departing May 11, 2020 through October 15, 2020 (please note: for additional services such as flights, hotels, transfers etc. the regular conditions apply).

•    Departure date May 11, 2020 through July 31, 2020:
Guest who cancel up to 48 hours prior to departure will receive a Future Cruise Credit (FCC)* for 100% of the cancellation fees for their next vacation with Princess Cruises departing no later than December 31, 2021.

              For all June sailings cancellation is free of charge until 61 days prior to sailing.
              For all cruises departing from July 01, 2020 onwards, the regular cancellation fees and conditions apply.


•    Departure date August 1, 2020 through October 15, 2020:
Guests who cancel up to 30 days prior to departure will receive a Future Cruise Credit (FCC)* for 100% of the cancellation fees for their next vacation with Princess Cruises departing no later than December 31, 2021.


*Important information on the Future Cruise Credits (FCC):
•    The FCC will automatically be applied to the Captain’s Circle profile, please note that this may take up to 30 business days to be processed.
•    The FCC is non-refundable nor transferable.
•    The FCC may be applied to any new booking with Princess Cruise departing on or before December 31, 2021.

Please consider our business hours.

Thank you for your continued support.
Your Princess Cruises Team 

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